How do I cancel my Doola subscription?
Quick answer
You cancel Doola through your account dashboard or by contacting Doola support, ideally before your annual renewal date so you are not charged for the next year. Cancelling stops the subscription; the LLC and EIN you already have remain yours, though you will need to arrange a registered agent going forward since that was bundled with the plan.
The cleanest way to cancel is from your Doola account: look in your dashboard or account settings for the subscription or billing section, and if you cannot find a self-serve option there, contact Doola support directly to request cancellation. Because it is an annual subscription, timing matters most: cancel before your renewal date to avoid being billed for another year.
Know your renewal date. Doola renews yearly, so the practical goal of cancelling is usually to stop the next charge. Check the renewal date in your account or your original confirmation email, and put a reminder a couple of weeks ahead so you have time to cancel and get confirmation. Ask support for written confirmation that the cancellation went through.
Cancelling the subscription does not dissolve your company. Your LLC exists at the state level and your EIN exists with the IRS; both remain yours after you stop paying Doola. What you lose is the bundled service, most importantly the registered agent and US address, so line up a replacement registered agent before or right after cancelling so your company stays in good standing.
This path is right for you if you formed the company you wanted and no longer need year-round tax, bookkeeping, or agent service from Doola. It is the wrong move if you still rely on Doola for filings or registered agent coverage and have nothing lined up to replace them, because letting registered agent coverage lapse can put your company out of good standing with the state.
If you are cancelling because you only ever wanted a one-time formation, that is a common and valid reason; just handle the registered agent handoff and confirm your renewal is actually stopped.
Ready to form your US company with Doola?
Doola handles formation, your EIN, a US address, and the year-round bookkeeping and tax filing that non-residents most often get wrong, all in one place. The company is yours to keep.